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FAQ

These questions are our most frequently asked. However, if you have any other questions please do not hestiate to reach out to us via our contact form or email us at alabasterlanebridal@gmail.com.

Can my veil be shorter than my dress? 

If you're opting for a long style veil, for two reasons, I always recommend it falls beyond the dress by approximately 10" (or more if you prefer!). Firstly, you don't want to invest in bespoke embroidery for it to be lost against the dress fabric - it photographs better (and will be spotted by your guests!) if it falls past the dress. Secondly, a long veil that is a bit shorter than your dress train visually can look a little 'off' - like trousers that are just that bit too short!

 

If you're opting for a short style veil, I am always happy to advise and recommend which points of the dress would be a good for the veil to sit - whether that be elbow, fingertip or mid-length.

Do I pay a deposit or in full? 

Some brides choose to pay in full but, as standard, I ask for a 50% deposit to confirm your order and secure your spot in my design schedule. The remaning balance plus postage is due 2 months before your wedding when I commence creating your veil.

I am always happy to discuss different payment plans if you want to split the cost more.

What is your return policy?

Veils from our collection with no alterations or embroidery are available for 14 days after delivery. Return packaging and shipping costs not available. 

For any bespoke or altered veils, returns are not available. 

I have other questions!

Completely understandable! Please, feel free to email alabasterlanebridal@gmail.com

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